Terms & Policies

 

24 HR CANCELLATION POLICY:

Trey B Studio provides a confirmation call or text reminder 48hrs prior to your scheduled appointment. If in the event that you cannot make your appointment, kindly give 24hrs notice.

LATE POLICY:

Please do not be late to your appointment. If you are late, we will make every effort accommodate you, however, as a result, longer than normal wait times may occur.

FACILITIES:

Our studio is designed to accommodate 1-2 clients at a time. We want to you to have the best salon experience, so please be mindful of others.

MEDICAL CONCERNS:

Gluten sensitivity or chemical sensitivity? Before requesting a service like color or shampoo, please let your stylist know of any medical conditions that may impact your salon experience. In most cases, we will be able to accommodate your needs.

SATISFACTION:

If you are not satisfied with your service, we offer complimentary adjustments within 7 days of the service completion. Love your service? We would love a 5 star review on Google.